Mockup Editor - Online Art-frame creator tool

Questions and Answers

If you have a question, then we might have an answer. If not, then rest assure that we will do what we can to bring you one. It is most often from our users questions and requests, that new features and ideas come into life. Click here to send us a message

Pricing and account

Can I cancel my subscription anytime?

Anytime yes! We are only interested in active and happy customers who use our editor to enhance their portfolio or display their art and design in a better way. If you need a break in your subscription or just want to close it down, then you can do it with a single click on your profile.

If I cancel, will I keep the rest of my subscription period?

Yes, you will. So if you buy a subscription today, and cancel tomorrow, then you will still have full access to the editor and your mockups the rest of the paid subscription period.

What if I change my mind

If you change your mind and find out that you don’t want full access to our editor, then we offer a full 100% money back guaranty. We have no interest in inactive or unhappy customers, so we gladly give you a full refund if you should not find the editor as useful as we hope you would.

What is Standard License?

The Standard License gives you the right to use the Mockup Editor in a personal or commercial project for yourself or a client, but the item cannot be resold or redistributed on its own, or used in a product offered for sale where the item contributes to the core value of the product being sold.

Do you offer an extended license for resale of scenes?

We do yes. You can find and buy it on our pricing page.

Do I need to buy an extended license for each scene I resell?

No, you only need to buy one single extended license. This will allow you to sell as many scenes you like to. The extended license will be synced with your account, making sure that all the scenes you create will have the correct license. This will also include all previous scenes you have saved or downloaded through the editor.

Is there a monthly download limit on PRO subscriptions?

No. You can use Mockup Editor as much as you want.

The editor

Do you offer different scenes/setups?

Mockup Editor only supports the "desk" scene. However, you can find 250+ rooms on Canvy, including Living rooms, Bedrooms, Kids rooms etc.

Can I download my scene in high resolution / retina?

Yes! All scenes can now be downloaded in hi-res, up to 5184 x 3456 px. Just be sure that the design you upload into your frame or screen is also in hi-res for a perfect end-result. See this hi-res example

How to see all my previous scenes?

First, go to the editor and then click on the menu icon in the top right corner. If you select “Open scenes”, then all your previously saved scenes will appear.

Can I change the color of the items?

Yes, you can. On each of the colored items there is a colormask on it. To change the color of it, just right click on it and change the color value by sliding the color slider.

I need a posterframe in a specific size, how do I get it?

We made the editor in such a ways that it can create posterframes in ANY size you like. All you need to do, is to open the poster frame menu and select any of the frame styles you like. Then a popup will appear and ask you for the size you need the frame in.

I need to hide the Apple logo on the iMac

To remove any logos on any items, simply just right click on the item and select “Hide logo”.

Can i upload my own backgrounds?

Yes, you can. Just open the background category from the bottom menu. The second option in this menu is “Upload image”. Click this to upload your own image. After the image is uplaoded, you can crop it to fit the background percetly.

Can I download my scene with transparent background?

Yes. To make the background transparent, you can either just click on the background and then hit the delete button. Or you can open the backgrounds category and choose the first option “Transparent”.

Which browsers is supported?

Chrome > 50 - FireFox > 40 - Safari > 9 - MS Edge

Will I have more items if I buy a PRO subscription?

No. Both PRO and Free version have the same amount of items.

Extended License

How do I get my license?

As soon as you buy your extended license, you will receive an email to the email address you have signed up with. Your invoice is your license key.

How long is this license valid?

Your extended license is valid for life.

How many scenes is it valid for?

Unlimited scenes! All the scenes you will ever make or have ever made.

What if I lose my license?

Then we got your back. When you buy an extended license, you will always be able to download it from your MockupEditor Profile Page.

Can I sell my posters on Etsy?

If you only plan on using your scenes to sell your poster designs on Etsy, then you don’t even need this license. The standard license covers this just fine. This extended license is only intended for shops and designers who plan to sell their scenes or to sell products where the scene is included.

Can I resell individual items?

No. You cannot sell or use any items from Mockup Editor as individual items. Even if its modified. Extended License is only for complete and flattened scenes.

Etsy plugin

Do I need extended license to show my prints on Etsy?

No you don’t. You only need the standard license, which is included in all your downloads.

How to link my Etsy account to my MockupEditor account?

First you open the editor, and then open the right menu. Here you select “Export to Etsy”. You will have to log in to your Etsy account and approve the connection, but simply follow the guide that pops up, and it will be setup in less than a minute.

Can I save my scene directly to one of my Etsy products?

Yes, you can. First you need to connect your Etsy account to your Mockup Editor account. When this is done, you simply open the scene you would like to export, and select “Export to Etsy” in the menu. This will bring up a list of all your Etsy products. Now you can select the product you want to export the scene to.

Design tips

How do I get started on a poster?

Karen DeFelice wrote a great blogpost called “25 Ways To Design an Awesome Poster and Create a Buzz For Your Next Event”. In this post, she goes into depth about all the creative pinpoints that you should be aware of to start designing a great poster. You can find the blogpost here:

What software do I need to create a poster design?

There are plenty of software and apps to choose from today. Both free and paid ones. First of all, there is Adobe Illustrator which have laid the fundation of how designers create posters and design today. You can get it from Adobe’s website as a subscription plan. If you want to get started right away then you can use This online service allows you to create your poster and design without installing any software first. Just like MockupEditor, it all happens in your browser. has lots of free templates you can use, so this is a must know if you are getting started with poster design and don’t want to invest too much time and money right now.

Where can I find free high resolution images?

Rewind a few years back and the idea of free high resolution images free from any usage restrictions would not be possible. But lately a lot of amazing photo sites have emerged and are offering free highres images for all to download and use as they like. All of this is licensed under creative commons public domain, which means you can include them in your work without risking a lawsuit.

There are sites popping up all the time, but some of the most note worthy is the following: - Unsplash releases 10 new images every 10 days under the creative commons public domain license - Stocksnap releases hundreds of new photos every week and they keep track on download count to make it easier for you to find the most popular images. - New Old Stock releases vintage photos from the public archives free of any known copyright restrictions.

Where can I find a good free font to use in my poster?

The right font can make most poster designs shine. You can find a lot of beautiful fonts on sites like but sometimes all you want, is a font that is free and available for download right now.

I would suggest that you took a look at the following sites for free fonts. - At FontSpace you can download fonts without creating a user first. It makes it a lot easier to get started on your design faster with your new favorite font. - Here you find a mix of free and comercial fonts. All of them are downloadable with no need to sign up first. Here you can choose to donate money to the creator if you wish to. - This site have been around for ages and still have a large variaty of amazing fonts in all types and shapes. No need to signup here neither. - There is no way around Google Fonts. If you wish to find a font that will work on web, then this is where you should look. Google have made it easy to download and use any of their fonts on your website. And they have a lot of beautiful ones.


Do you offer any affiliate/partner program?

Yes. Please contact us on if you want to signup as an affiliate.

Can I get a free PRO plan if I want to write about Mockup Editor?

Yes! All writers can have a free PRO subscription for 1 month. Please contact us on for more info.